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","help.playerShortcuts.question","Can I also use shortcuts to control the video player?","help.shareVideos.answer","Yes. Use the share button in the video player and choose the desired platform.","help.shareVideos.question","Can I post the video on Facebook or another social media network?","help.showsNotOnline.answer","help.showsNotOnline.question","help.showsOnline.answer","help.showsOnline.question","help.showsOnlySomeDaysAvailable.answer","help.showsOnlySomeDaysAvailable.question","help.slowInternetConnection.answer","Yes. Play SWI provides optimal video quality for the bandwidth available.","help.slowInternetConnection.question","My Internet connection is very slow, can I still watch videos?","help.supportedBrowser.answer","As there are many different browser versions, content may be displayed incorrectly in some browsers.\nPlay SWI is optimized for the most frequently used browsers. Use the latest version of one of the following browsers:\n\n

Google Chrome
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","help.supportedBrowser.question","Play SWI is not displayed correctly in my browser. What should I do?","help.troubleWithPlayback.answer","Different errors related to streaming technology and the Internet provider can occur when playing a video. The main cause is the standard, dynamic switching of bandwidth. The player continually checks the availability of existing bandwidth and updates the streaming quality accordingly. A shaky image or similar behaviour can point to such a switch.","help.troubleWithPlayback.question","When playing a video, errors occur such as a shaky image, short repeated sections, and sudden breaks. Why does this happen?","help.unableToPlayDrm.answer","help.unableToPlayDrm.question","help.useHdOffer.answer","We provide various programmes in high definition (HD, 720p) on Play SWI. If a programme is available in HD, you'll see an HD button in the video menu bar that enables you to switch to HD. Note: You may experience a delay when switching to HD depending on bandwidth or processor speed.","help.useHdOffer.question","How can I benefit from the HD offer?","help.videoNotAvailable.answer","help.videoNotAvailable.question","help.watchLaterIcon.answer","With this icon you can add videos to your \"watch later\" list. If you want to remove a video from the list, simply click on the clock icon again.\nThis function can only be used when personalization is switched on. 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