How can I benefit from the HD offer?

Can I watch older programmes as well?

The video is grainy. Is there something I can do about it?

My Internet connection is very slow, can I still watch videos?

Play SWI is not displayed correctly in my browser. What should I do?

Can I post the video on Facebook or another social media network?

Can I download video files? What format do they have?

How can I change the video player settings?

Can I also use shortcuts to control the video player?

When playing a video, errors occur such as a shaky image, short repeated sections, and sudden breaks. Why does this happen?

What is the meaning of the small clock icon on the thumbnail image?

Where can I find videos I have started watching and want to continue now?